Collections and Receivables Manager

2 weeks ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

Job Summary:

We are seeking a skilled Collections and Receivables Manager to join our team at ADCI HYD 13 SEZ. As a key member of our finance operations team, you will be responsible for managing and resolving receivables related queries received from Amazon customers.

Key Responsibilities:

  • Understand and manage Accounts Receivables process
  • Follow up with customers via emails and phone calls to ensure timely collection of payments for assigned portfolio
  • Maintain detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
  • Monitor high-risk accounts and ensure timely escalation of challenges to management
  • Continually look at ways to improve the customer experience
  • Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
  • Meet the monthly productivity goals
  • Reconcile complex accounts and have excellent attention to detail

A Day in the Life:

  • Prepare daily aging report
  • Strategize the portfolio
  • Fix the root cause and collect
  • Work with internal and external stakeholders for better resolution
  • Provide visibility to the leadership

Requirements:

  • Bachelor's degree in accounting and commerce (B. Com)
  • Knowledge of Excel at an advanced level
  • Experience with Microsoft Office products and applications
  • 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience

About ADCI HYD 13 SEZ:

We are a leading company in the industry, committed to excellence and customer satisfaction. Our team is dedicated to providing high-quality services and solutions to our clients.



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