Production Support Specialist

3 weeks ago


India VHL Technologies Inc Full time

Job Summary

We are seeking a skilled Production Support Specialist to join our team at VHL Technologies Inc. The ideal candidate will have 3-6 years of experience in planning team coverage schedules, coordinating offshore activities, and managing Jira for task tracking and issue escalation.

Key Responsibilities

  • Plan team coverage schedule/shift information on a weekly basis
  • Coordinate and manage offshore activities
  • Familiar with using Jira for task tracking and issue escalation
  • Good communication skills, both verbal and written
  • Support business by running reports and sharing report output files via email or shared drive
  • Monitor business file transmission processing and act accordingly

Requirements

  • 3-6 years of experience in a similar role
  • Excellent communication and organizational skills
  • Familiarity with Jira and offshore operations


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