Production Support Specialist
3 weeks ago
Job Summary
We are seeking a skilled Production Support Specialist to join our team at VHL Technologies Inc. The ideal candidate will have 3-6 years of experience in planning team coverage schedules, coordinating offshore activities, and managing Jira for task tracking and issue escalation.
Key Responsibilities
- Plan team coverage schedule/shift information on a weekly basis
- Coordinate and manage offshore activities
- Familiar with using Jira for task tracking and issue escalation
- Good communication skills, both verbal and written
- Support business by running reports and sharing report output files via email or shared drive
- Monitor business file transmission processing and act accordingly
Requirements
- 3-6 years of experience in a similar role
- Excellent communication and organizational skills
- Familiarity with Jira and offshore operations
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