Product support engineer
1 month ago
Job Title: Level 2 Support Engineer (SQL Specialist) Job Description: Summary: As a Level 2 Production Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. This role requires expertise in SQL queries, data manipulation, problem analysis, and clear communication skills. The ideal candidate will be a product expert who is detail-oriented and can effectively troubleshoot and resolve complex issues. Responsibilities: 1. Technical Support: - Respond to and resolve escalated technical issues related to SQL queries, data manipulation, and database performance. - Provide guidance and assistance to Level 1 support engineers on SQL-related inquiries. 2. Problem Analysis: - Analyze customer-reported issues to identify root causes and develop effective solutions. - Conduct thorough investigations, including SQL query analysis and data validation, to diagnose complex problems. 3. Product Expertise: - Develop a deep understanding of the product's functionality, architecture, and database schema. - Serve as a subject matter expert on SQL-related features and capabilities. 4. SQL Queries and Data Manipulation: - Write and optimize SQL queries to extract, manipulate, and analyze data from databases. - Assist customers and internal teams with SQL query optimization and troubleshooting. 5. Clear Communication: - Communicate technical information and resolutions clearly and effectively to customers and internal stakeholders. - Document troubleshooting steps, resolutions, and best practices for future reference. 6. Collaboration: - Collaborate with cross-functional teams, including product development, quality assurance, and customer success, to address customer issues and enhance product functionality. 7. Continuous Improvement: - Identify opportunities for process improvement and automation to streamline support operations. - Stay updated on SQL technologies and best practices to enhance skills and knowledge. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience in a technical support role, with a focus on SQL-related issues. - Strong proficiency in SQL queries, data manipulation, and database concepts. - Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues. - Clear and concise communication skills, both verbal and written. - Detail-oriented approach to problem analysis and resolution. - Ability to work independently and collaboratively in a fast-paced environment. - Customer-focused mindset with a commitment to delivering high-quality support. Preferred Skills: - Experience with relational database management systems (e.g., SQL Server, Oracle, My SQL). - Knowledge of data warehousing concepts and ETL processes. - Familiarity with ticketing systems and support tools (e.g., JIRA, Zendesk). - Certifications related to SQL and database technologies (e.g., Microsoft Certified: Azure SQL Database Administrator Associate, Oracle Certified Professional).
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Product Space | Senior Product Manager
2 weeks ago
india Product Space Full timeThis is the requirement with one of the company in our connections. Minimum Product Experience Required 5 years.Location: GurgaonOverviewAs a Product Manager, you will be responsible for the development and management of our product(s) throughout their lifecycle. You will work closely with cross-functional teams including engineering, design and marketing to...
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Product Space | Senior Product Manager | india
2 weeks ago
india Product Space Full timeThis is the requirement with one of the company in our connections. Minimum Product Experience Required 5 years. Location: Gurgaon Overview As a Product Manager, you will be responsible for the development and management of our product(s) throughout their lifecycle. You will work closely with cross-functional teams including engineering, design and...
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Product Space | Senior Product Manager | india
2 weeks ago
india Product Space Full timeThis is the requirement with one of the company in our connections. Minimum Product Experience Required 5 years. Location: Gurgaon Overview As a Product Manager, you will be responsible for the development and management of our product(s) throughout their lifecycle. You will work closely with cross-functional teams including engineering, design and...
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Senior Product Manager
2 weeks ago
India Product Space Full timeThis is the requirement with one of the company in our connections. Minimum Product Experience Required 5 years. Location: Gurgaon Overview As a Product Manager, you will be responsible for the development and management of our product(s) throughout their lifecycle. You will work closely with cross-functional teams including engineering, design...
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Product Manager Leader
2 weeks ago
India Product Space Full timeAbout Product SpaceWe are seeking an experienced Senior Product Manager to lead our product development and strategy.Location: GurgaonOverviewIn this role, you will be responsible for developing and managing our products throughout their lifecycle. You will work closely with cross-functional teams to ensure successful delivery and adoption of our...
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Product Support Engineer
3 months ago
india Ring Full timeRing is a “Made in India” online Instant Credit Platform operated by ONEMi Technology Solutions Private Limited with a vision to provide speedy and hassle-free credit financing to its customers across India.Ring has also been recognized as a Great Place to Work organization.Job Description:We are seeking a highly skilled Product Support Engineer to...
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Product Support Engineer
1 month ago
india Xemplar Insights Full timeJob Title: Level 2 Support Engineer (SQL Specialist)Job Description:Summary:As a Level 2 Production Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. This role requires expertise in SQL queries, data manipulation, problem analysis, and clear communication skills. The ideal candidate will...
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Product Support Engineer
1 month ago
India Xemplar Insights Full timeJob Title: Level 2 Support Engineer (SQL Specialist) Job Description: Summary: As a Level 2 Production Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. This role requires expertise in SQL queries, data manipulation, problem analysis, and clear communication skills. The ideal...
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Product Support Engineer
1 week ago
India MSBC Group Full timeLocation: Ahmedabad Experience: 3 -6 Years Shift Timing: Rotational Overview: We are looking for a dynamic Product Support Engineer with expertise in Linux systems and networking to join our team. The ideal candidate should have strong communication skills, problem-solving abilities, and an understanding of the stock market domain ...
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india Product Space Full timeCompany DescriptionProduct Space is your go-to resource to enhance your product management skills and prepare you for the industry in just 2 months. We offer practical and directional guidance to help you excel in your product management career.Role DescriptionThis is a remote internship role for a Business Development Intern at Product Space. The Business...
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Manufacturing Engineer
4 weeks ago
India Tek Support Full timeJob Title: Manufacturing Engineer Location: Hyderabad Technical Skills: Microsoft O365 - Tool design software (CAD, Creo, Catia, etc.) Project Management, Data Analysis, Root Cause Analysis Support New Capital Introduction (NCI) activities. Support daily continuous improvement activities. Design new tooling to resolve assembly process...
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Product Support Engineer
2 months ago
india Locad Full timeAbout LocadLocad is the all-in-one solution for e-commerce brands looking to streamline operations and achieve explosive growth. Our innovative platform syncs inventory across online channels facilitates systematic order fulfillment (storage, packing, shipping, and tracking), and leverages a reliable network of warehouses and shipping partners across...
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Production Support
3 weeks ago
India CAPCO Full time**Job Title: Production Support (SRE) - Bangalore** **About Us** Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support...
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Production Support
3 weeks ago
India CAPCO Full time**Job Title: Production Support (SRE) - Bangalore** **About Us** Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support...
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Highly Skilled Production Support Engineer
2 weeks ago
India Birlasoft Full timeBirlasoft is currently seeking a highly skilled Production Support Specialist to join our team in India.As a key member of our support team, you will be responsible for providing top-notch technical production support on SaaS products related to regulatory compliance. You will work closely with engineering and support teams to ensure adherence to contractual...
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Data Entry Support Professional
3 weeks ago
India Data Entry Support Full timeAbout the RoleWe are seeking a detail-oriented and efficient Data Entry Support professional to contribute to our remote team.This role plays a crucial part in maintaining accurate and up-to-date data within our systems, ensuring data integrity and consistency.Key Responsibilities:Data Input and Validation: Accurately input data into designated systems,...
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Support Let's Talk | Back End Developer
2 weeks ago
india Support Let's Talk Full timeCompany DescriptionSupport Let's Talk is a platform that offers anonymous chat and calls for individuals to connect with real friends who understand their struggles. The Support App provides a safe space for users to express themselves freely without fear of judgment or embarrassment by connecting with others who can relate to their experiences. This 24/7...
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Production Support Specialist
2 weeks ago
India Birlasoft Full timeExperience : 5 to 8 Years Location: Hyderabad, Chennai, Bangalore, Noida, Pune Key Responsibilities Lead Incident Management Calls on all major incidents, including coordinating & engaging support teams, tracking troubleshooting tasks, collecting impact status and providing executive updates and status Automate the administration of a...
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Data Warehouse Expert for Analytics Projects
3 weeks ago
India Data Warehouse Engineer Full timeAbout the RoleWe are seeking an experienced Data Warehouse Engineer to join our team. In this role, you will design, develop, and maintain data warehouses that support business intelligence and analytics initiatives.
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Support Let's Talk | Back End Developer | india
2 weeks ago
india Support Let's Talk Full timeCompany DescriptionSupport Let's Talk is a platform that offers anonymous chat and calls for individuals to connect with real friends who understand their struggles. The Support App provides a safe space for users to express themselves freely without fear of judgment or embarrassment by connecting with others who can relate to their experiences. This 24/7...