Senior International Surgery Order Specialist

6 days ago


Pune, Maharashtra, India beBeeORDER Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

We are seeking a skilled professional to oversee the timely and accurate entry, processing, and invoicing of high-volume and complex international surgery orders.

About the Role

In this position, you will drive accuracy, efficiency, and customer satisfaction by leading the resolution of complex order-related issues and disputes, coordinating across Sales, Logistics, OMS, and regional Customer Service teams.

Key Responsibilities:
  • Order Management and Processing: Ensure seamless order management and processing, adhering to strict timelines and quality standards.
  • Dispute Resolution and Issue Management: Proactively resolve complex order-related disputes, fostering strong relationships with internal stakeholders and customers.
  • Process Optimization and Improvement: Collaborate with cross-functional teams to identify and implement process improvements, leveraging digital tools to enhance order management and customer experience.
Requirements:
  • Bachelor's degree in Business Administration, Supply Chain, or related field.
  • 4-6 years of experience in Order Management, Customer Service, or Supply Chain Operations.
  • Hands-on experience with Order Management Systems (e.g., SAP, Esker, EDI).


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