Technical Support Specialist
4 days ago
Job Title: Technical Support Specialist
Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Fidelis Technology Services Pvt Ltd. The successful candidate will be responsible for providing exceptional customer support to our global clients.
Key Responsibilities:
- Troubleshoot system-related issues for customers via calls, email, and chat.
- Provide technical support and assistance to customers.
- Work collaboratively with cross-functional teams to resolve customer issues.
Requirements:
- Excellent communication skills in English.
- Any graduate degree (10+2+3).
- Freshers and experienced candidates (0-2 years) with a strong passion for customer support.
Salary and Benefits:
- Competitive salary: ₹24,000 - ₹27,500 CTC/month.
- Shift allowances: ₹6,000 - ₹11,000/month.
- Free cab facility.
- 20,000 joining bonus.
Work Location and Mode of Interview:
- Work location: Bangalore (Electronic City or Whitefield).
- Mode of interview: Virtual interview on MS Teams.
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