City Sales Manager
4 weeks ago
Job Summary
As a City Sales Manager at DBS Bank, you will be responsible for handling entire gold loan operations at the region. This includes monthly disbursement and book targets of mapped regions. You will also handle gold loan customers in the branch, explain product features, handle queries from customers, and support in documentation and end-to-end loans processing in LOS where applicable.
Key Responsibilities
Ensure cadence as per defined product, process guidelines, and fully compliant
Achieve renewal base and ensure renewal conversion as per targets
Handle all gold loan audit and compliance-related matters
Clear and resolve all audit queries, FCU queries
Handle gold loan customer servicing governance
Responsible for insurance cross-sell targets achievements
Support branch through appraiser identification/onboarding and ensure marketing collaterals/stationery are available as per requirement
Engage/drive the team to achieve gold loan targets
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