Customer Support Specialist

3 weeks ago


Navi Mumbai, Maharashtra, India Arora Technologies P. Ltd Full time

At Arora Technologies P. Ltd, we seek a highly skilled Customer Support Specialist to join our team. The ideal candidate will be responsible for providing top-notch customer service, ensuring timely and efficient resolution of equipment-related issues.

Key Responsibilities:

  • Handle equipment maintenance, repairs, and calibration services
  • Provide on-site installation and commissioning of instruments
  • Perform troubleshooting, service, and repairs within scheduled timelines
  • Conduct instrument calibration according to standard procedures
  • Inspect materials, accessories, spares, and equipment on receipt
  • Manage enquiries and resolve field service issues
  • Submit reports within scheduled timelines to the Team Leader
  • Coordinate with internal teams and maintain documentation

Qualifications:

  • Diploma or BE in Electronics/Instrumentation
  • Experience in electronics servicing


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