Senior Telesales Compliance Specialist

2 days ago

Kharar, Punjab, India beBeeQuality Full time ₹ 2,52,000 - ₹ 4,20,000
Telesales Quality Assurance Role

We are seeking an experienced Telesales Quality Assurance professional to monitor and evaluate sales calls for compliance with company standards.

The successful candidate will be responsible for monitoring inbound and outbound telesales calls, identifying gaps in sales communication, product knowledge, and compliance, and providing constructive feedback to enhance performance.

  • Monitor and evaluate telesales calls for adherence to quality standards.
  • Identify areas for improvement in sales communication, product knowledge, and compliance.
  • Develop and deliver training programs to improve sales performance.
  • Prepare detailed reports on call audits and share insights with the operations team.
  • Ensure compliance with organizational policies and customer interaction guidelines.

This is a great opportunity to work with a reputable institution and develop your skills in a dynamic and collaborative environment.

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