Hotel Operations Director

3 days ago


Surat, Gujarat, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 1,80,00,000

A seasoned hospitality leader is required to oversee the operations of our upscale hotel, driving business continuity, guest satisfaction, and long-term profitability. A dynamic professional with strategic acumen, operational excellence, and strong communication skills is needed.

Key Responsibilities
  • Strategic & Operational Leadership: Lead seamless coordination between departments, develop and execute business strategies, and establish KPIs for high standards of service delivery and operational efficiency.
  • Financial Management: Prepare and manage annual financial plans, analyze financial reports, and implement corrective measures to achieve revenue and cost targets.
  • Guest Experience & Brand Management: Uphold high standards of guest satisfaction, service excellence, and personalized experiences, monitor guest feedback, and implement service recovery protocols.
  • Human Resource Development: Lead recruitment, induction, and training of hotel staff, build a high-performance culture, and implement performance management systems.


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