
Senior Customer Engagement Manager
3 days ago
About the Role
We're seeking an experienced customer engagement expert to lead our CRM initiatives. As a key member of our team, you'll be responsible for developing and executing effective customer retention strategies across various categories.
Key Responsibilities:
- Design and implement customer-centric campaign calendars that drive engagement and loyalty
- Manage daily tasks and ensure seamless collaboration with internal teams
- Create and optimize customer journeys across multiple touchpoints
- Work closely with cross-functional teams to drive business growth and improvement
- Analyze results and provide actionable insights to inform future strategies
- Maintain relationships with vendors and external partners
About You
- 3-5 years of experience in CRM or lifecycle marketing, preferably in consumer tech or e-commerce
- Strong understanding of segmentation, personalization, and journey mapping principles
- Proven analytical skills with experience in campaign reporting and A/B testing
- Hands-on knowledge of CRM and attribution tools
- Excellent communication and stakeholder management skills
- Able to thrive in a fast-paced, dynamic environment
About Our Team
We're a forward-thinking organization dedicated to delivering exceptional customer experiences. If you're passionate about driving business growth through customer-centric initiatives, we'd love to hear from you.
-
Strategic Customer Engagement Leader
6 days ago
Kurnool, Andhra Pradesh, India beBeeCustomerEngagement Full time ₹ 90,00,000 - ₹ 1,20,00,000Job Title:A Strategic Customer Engagement LeaderDevelop and execute customer engagement strategies to drive business growth, retention, and satisfaction.Manage a team of customer relationship specialists, fostering their development and promoting collaboration.Oversee the configuration, customization, and integration of CRM systems for optimal performance...
-
Customer Engagement Strategist
5 days ago
Kurnool, Andhra Pradesh, India beBeeCustomerRelationshipManagement Full time ₹ 12,00,000 - ₹ 18,00,000We are seeking a highly skilled and experienced CRM Manager to join our team.Job Description:Developing and managing CRM strategiesAnalyzing customer dataImproving customer engagementThis is a full-time, on-site role for a Customer Relationship Management (CRM) Manager located in Ahmedabad.Daily Tasks:Overseeing customer communicationsCoordinating with sales...
-
User Engagement Manager
3 days ago
Kurnool, Andhra Pradesh, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 1,90,00,000Customer Success LeaderThe ideal candidate will lead the development and implementation of customer success frameworks, optimize onboarding, engagement, and user satisfaction.Key Responsibilities:Develop and execute a customer success strategy that drives engagement, adoption, and retention.Collaborate with cross-functional teams to identify opportunities...
-
Senior Client Engagement Manager
3 days ago
Kurnool, Andhra Pradesh, India beBeeEcommerce Full time ₹ 80,00,000 - ₹ 1,50,00,000Job OpportunityThe Senior Client Engagement Manager is a senior-level role responsible for managing and scaling online marketplace businesses across platforms.Key Responsibilities:Client ManagementServe as the primary point of contact for clients, ensuring strategic alignment and client satisfaction.Build and maintain strong relationships with clients and...
-
Chief Customer Engagement Officer
1 week ago
Kurnool, Andhra Pradesh, India beBeeCustomerRelationshipManagement Full time ₹ 22,00,000 - ₹ 27,00,000As the key holder of customer relationship management, you will be pivotal in driving customer engagement and retention by overseeing and optimizing the LeadSquared system.Main ResponsibilitiesCross-Functional Alignment: Collaborate with sales, marketing, and support teams to align CRM strategies, lead routing, and customer interaction approaches.Data...
-
Customer Engagement Specialist
3 days ago
Kurnool, Andhra Pradesh, India beBeeEngagement Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Engagement SpecialistLocation: BangaloreAbout the Role:We are seeking a meticulous and analytical professional to evaluate daily sales calls, ensuring high communication standards and enhancing customer interactions.Key Responsibilities:Assess performance on tone and voice modulation, objection handling, product knowledge, company...
-
Customer Engagement Specialist
1 week ago
Kurnool, Andhra Pradesh, India beBeeCustomerRelationship Full time ₹ 6,00,000 - ₹ 12,00,000Job DescriptionWe are seeking an experienced and dynamic Customer Relationship Executive to take on a key role in our organization.This is a challenging opportunity for a results-driven professional who can build and maintain strong relationships with our existing customers, understand their needs, and offer our products and services that best fit their...
-
Senior Customer Experience Manager
1 week ago
Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 25,00,000Job Title: Senior Customer Experience ManagerThe ideal candidate will be responsible for leading our customer support team and ensuring that we deliver exceptional service to our clients.About the Role:We are seeking a seasoned customer service professional with leadership experience to join our team as a Senior Customer Experience Manager. This individual...
-
Engagement Catalyst
1 week ago
Kurnool, Andhra Pradesh, India beBeeAnalytical Full time ₹ 15,00,000 - ₹ 20,00,000Employee Experience SpecialistWe are seeking a seasoned professional to play a pivotal role in managing and enhancing the employee lifecycle.The ideal candidate will be responsible for fostering engagement, creating transparent communication channels, and driving initiatives aligned with organizational goals.Key Responsibilities:Conduct structured...
-
Frontline Customer Engagement Specialist
2 days ago
Kurnool, Andhra Pradesh, India beBeeCustomer Full time ₹ 5,99,999 - ₹ 10,99,999Job TitleOur company is seeking a skilled Customer Service Representative to join our team. This role involves delivering exceptional customer service support and collections via phone calls to insurance companies, end customers, and patients.The ideal candidate will have experience in RCM/DME with a minimum of 1 year and be proficient in handling inbound...