
Executive Director of Digital Transformation
1 day ago
Drive transformation in client operations by leveraging your expertise in strategic thinking, leadership, relationship management, flexibility, and adaptability.
About the Role- We are seeking a seasoned leader to drive business impact and productivity improvements through Lean Digital Transformation initiatives.
This role requires collaboration with stakeholders, including clients, to create and deliver a continuous improvement agenda. The successful candidate will have a proven track record of managing delivery, operations, or teams, with experience in complex-matrixed environments.
The ideal candidate will be accountable for leading Continuous Improvement efforts, focusing on productivity growth, bad bench reduction, and TBP account performance. Additionally, they will program manage Digital Twin deployment in prioritized accounts, identify and prioritize digital use cases for business impact, and align resources to stabilize mega wins and de-risk operations.
This is an excellent opportunity for a forward-thinking professional to orchestrate operational excellence, governance, and transformation rigor for short-term and long-term value creation.
Key Responsibilities- Collaborate with COO/Sr. GOL/Portfolio Owner to create and deliver a continuous improvement agenda
- Partner with operations teams to identify and deliver Value-Share and Revenue Assurance opportunities
- Lead Continuous Improvement efforts, focusing on productivity growth, bad bench reduction, and TBP account performance
- Program manage Digital Twin deployment in prioritized accounts
- Identify and prioritize digital use cases for business impact
- Align resources to stabilize mega wins and de-risk operations through Risk Control and Best Practice frameworks
- Orchestrate operational excellence, governance, and transformation rigor for short-term and long-term value creation
- Ambitious and results-driven individual with expertise in Lean and Digital Transformation
- Proven track record of managing delivery, operations, or teams in complex-matrixed environments
- Strong background in digital projects, Robotics, AI, automation, and Lean Six Sigma methodologies
This role offers the opportunity to work closely with stakeholders, including clients, to drive business impact and productivity improvements. The successful candidate will have access to training and development opportunities, as well as a collaborative and dynamic work environment.
Join us in driving transformation and making a lasting impact
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