Associate Director – Digital Transformation

3 weeks ago

Hyderabad, Telangana, India Amgen Inc Full time
Job Description

Key Responsibilities

- Lead and manage enterprise-wide digital transformation programs with a focus on innovation, efficiency, and scalability
- Own and refresh the global process universe (L2/L3 level) across multiple functions, ensuring maturity assessment, benchmarking, and standardization
- Design and implement future-ready operating models, process clusters, and Minimum Viable Products (MVPs) using agile and design thinking methodologies
- Collaborate with global cross-functional teams to drive long-term planning and ensure alignment to enterprise strategy
- Conduct and lead design thinking workshops focused on drug development, integrated evidence, and acceleration programs
- Define and institutionalize KPIs, governance frameworks, operating standards, and ways of working
- Establish and scale Centers of Excellence (CoEs) including data & digital enablement, automation, and transformation initiatives
- Drive creation and implementation of transformation solutions with measurable impact (e.g., $40M savings in clinical kit transformation)
- Provide strategic advisory on medical and knowledge strategies including business model design, demand management, and digital learning
- Launch innovative service offerings from concept to go-live, targeting multi-million dollar business impact

Qualifications & Skills

- 15+ years of experience in strategic consulting, digital transformation, or business operations within pharma/life sciences or consulting firms
- Proven track record of delivering large-scale transformation programs and launching new services/products
- Strong exposure to operating model design, KPI frameworks, and cross-functional stakeholder management
- Expertise in tools like SNoW, Adonis, and digital collaboration platforms is a plus
- Exceptional communication, relationship-building, and strategic planning skills
- Ability to lead with influence, work in ambiguous environments, and drive change across diverse teams
- Bachelor's/Master's degree in Business, Life Sciences, Engineering, or related fields; MBA preferred

Preferred Traits

- A go-getter mindset with a focus on execution and outcomes
- Strong analytical and problem-solving orientation
- Experience working with innovation cells or edge organizations
- Design Thinking or Lean Six Sigma certification is a plus

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