Senior Cloud Operations Specialist

2 days ago

Meerut, Uttar Pradesh, India beBeeCloudAdministrator Full time ₹ 80,00,000 - ₹ 1,20,00,000

Job Title

We are seeking a skilled and experienced Cloud Administrator to join our team.

The successful candidate will be responsible for the day-to-day administration of cloud-based Atlassian tools, including Jira and Confluence.

  • Collaborate with cross-functional teams to develop and implement requirements.
  • Deliver service improvements through effective use of tools and best practices.
  • Improve alignment of technology solutions with operational areas.
  • Act as Subject Matter Expert (SME) for Atlassian Jira and Confluence.
  • Provide ownership and regular updates of issues.
  • Evaluate, diagnose, research, analyze, and provide solutions to problems encountered.
  • Proactively plan to assess new features on cloud and communicate to users.
  • Adhere to security policies surrounding platform standards.
  • Ensure operational requirements are matched in the delivery of services.
  • Own and manage user access permissions per security guidelines.
  • Ensure effective communication across the department and geographically dispersed teams.

Key Responsibilities

• Analyzing, troubleshooting, implementing, and supporting Jira and Confluence Cloud.

• Managing Jira Cloud and Confluence Cloud within a professional environment.

• Agile methodologies and cloud-based project management tools.

• Comprehensive understanding of security policies, user management, best practices, design, usage, implementation, and troubleshooting.

• Analytical and troubleshooting skills in a cloud-based setting.

• Proficiency in Shell, Python, and Groovy scripting for automating tasks.

• Strong knowledge in creating reports on Jira Dashboards and EazyBI.

• Implementation skills in managing Jira custom fields, workflow management, and developing common templates.

• Experience in integrating Jira and Confluence with third-party tools.

• Cost optimization by identifying and substituting unnecessary plugins with cloud-native features.

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