Critical Incident Resolution Specialist

Job Opportunity: Critical Care SpecialistCritical care medicine is a high-pressure, highly rewarding field that requires dedication, skill, and compassion. As a critical care specialist, you will be responsible for providing comprehensive care to critically ill patients in ICU and emergency settings.Responsibilities:Develop and implement treatment plans for...

Customer Resolution SpecialistResolve escalated customer issues by identifying root causes, analyzing data, and implementing solutions. Manage refund requests and maintain accurate records.Key Responsibilities:Investigate and analyze escalated customer issues to prevent recurrence.Process refund requests in accordance with company policies.Critical...

Network Security SpecialistWe are seeking a seasoned Network Security Specialist to join our team. As a key member of our IT department, you will play a critical role in maintaining the security and resilience of our network infrastructure.Key Responsibilities:Monitor and report on network performance, ensuring optimal availability and utilization for...

Job DescriptionThe role involves timely and effective resolution of customer queries, complaints, and escalations. Customer satisfaction, first response time, and quality of response are key performance indicators.Full ownership of assigned cases until issues are resolved. Collaborate with dependency teams and confidently interact with...

We are seeking a highly skilled and proactive Application Support Specialist to join our global support team.This role involves monitoring, incident response, and issue resolution of enterprise-grade systems including IBM Sterling B2B, UiPath RPA bots, and various cloud-native database platforms (AWS RDS, Aurora PostgreSQL, DynamoDB, GCP BigQuery, etc.).Key...

Expert Payment Support Specialist WantedWe are seeking an experienced and detail-oriented professional to join our Payment domain team. In this role, you will be responsible for ensuring the uptime and stability of critical banking applications.You will provide Level 2/3 application and production support for digital payment systems, including UPI and retail...

We are seeking an experienced Application Support Engineer with strong knowledge of Progress Openedge (ABL/4GL) to provide production support, issue resolution, and monitoring for business-critical applications.This role involves handling incidents proactively, ensuring application stability, and working closely with users and development teams.Provide L2/L3...

\Job Title: Java Enterprise Application Specialist\ \We are seeking an experienced professional to join our team as a Java Enterprise Application Specialist. This role involves providing level 2/3 application support for Java-based enterprise applications, ensuring stability, performance, and availability.\ \The ideal candidate will have a strong...

SOC L2 Specialist Job DescriptionWe are looking for a highly skilled SOC L2 Specialist to join our team. The ideal candidate will have a strong background in information security and excellent analytical skills.Provide technical support to the L1 Team with analytical feedback.Investigate incidents, collect evidence, diagnose, recover within defined SLA and...

Network Infrastructure SpecialistThe role of a Network Infrastructure Specialist is pivotal within our organization's infrastructure team. This position involves monitoring, troubleshooting, and resolving complex network issues in a global environment.Perform ongoing network monitoring, troubleshooting, and incident management around the clock.Collaborate...