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Strategic Program Manager for Gift Cards Business
2 months ago
About the Role
We are seeking a highly skilled Senior Program Manager to lead the development and execution of strategic initiatives for our Gift Cards business in India. As a key member of our team, you will be responsible for analyzing growth and P&L trends, prioritizing top inputs, and partnering across all verticals to drive impact.
Key Responsibilities
- Defining and driving new growth opportunities for Gift Cards in India.
- Building pricing frameworks for business growth across all channels, working with Analytics and ML Teams to develop pricing models.
- Leading core Gift card partnerships, engaging in negotiations involving Legal, Regulatory, Compliance, and Finance fronts.
- Analyzing and identifying levers to increase customer base for Gift Cards Business, working with all GC Leaders/functions to drive higher engagement for Amazon India.
- Driving Gift Cards Risk based modeling to reduce fraud and abuse across business.
- Leading Data Infrastructure instrumentation across all GC channels for building fraud check automations, building ML/AI predictive models for growth, revenue, and cost line items.
About the Team
Amazon Pay Gift Cards (APGC) is Amazon India's pre-paid product, serving gifting needs of Indian customers, incentives for corporate partners, and fulfilling internal disbursement needs of our internal teams within Amazon. With a mission to be the most trusted, convenient, and rewarding payment and gifting experience for all Indians, we are the industry leader in India Gift Card Market.
Requirements
- 5+ years of working cross-functionally with tech and non-tech teams experience.
- 5+ years of program or project management experience.
- 5+ years of delivering cross-functional projects experience.
- Experience defining program requirements and using data and metrics to determine improvements.
Preferred Qualifications
- Experience implementing repeatable processes and driving automation or standardization.
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.
- Experience using data and metrics to determine and drive improvements.
- Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules.
- Proficient in SQL and Excel.
