Chief IT Operations Executive

1 week ago


Salem, Tamil Nadu, India beBeeOperations Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Title: Chief IT Operations Executive

We are seeking a seasoned IT operations leader with extensive experience in managing complex enterprise IT infrastructure, service availability, and operational efficiency.

Key Responsibilities:
  • Oversaw daily IT infrastructure operations, including servers, networks, storage, and cloud environments.
  • Managed incident, problem, change, and event management processes in line with industry standards.
  • Utilized IT service management platforms to monitor and optimize performance.
  • Ensured system uptime, capacity planning, disaster recovery readiness, and business continuity.
  • Developed and implemented real-time dashboards, KPIs, and compliance reports.
  • Automated recurring operational tasks to enhance efficiency and reduce downtime.
  • Collaborated with security, applications, and business teams to ensure resilient IT services.
  • Conducted root cause analysis for critical incidents and implemented corrective actions.
  • Trained and mentored junior staff on IT best practices and governance principles.
Requirements:
  • Strong knowledge of IT service management (ITSM) platforms.
  • Cloud infrastructure operations expertise.
  • Familiarity with IT governance standards.


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