Global IT Infrastructure Manager

3 days ago

Thāne, Maharashtra, India beBeeEngineer Full time US$ 90,000 - US$ 1,20,000

About Shyld AI

Shyld AI is building the first generation of Physical AI Agents to automate infection prevention and operational intelligence in hospitals and controlled environments. Our flagship wall-mounted UV-C disinfection system leverages AI, robotics, and multi-modal sensing to keep healthcare environments safe and efficient.

As we expand globally, we are seeking an IT Engineer to support our distributed team and ensure secure, reliable IT operations across systems, networks, and devices.

Job Overview

The successful candidate will be responsible for managing IT infrastructure, supporting employees with hardware/software needs, and maintaining secure access to company systems.

You will play a key role in ensuring smooth IT operations for a fast-growing, globally distributed startup.

Key Responsibilities

  • IT Support & Troubleshooting: Provide remote support for employees' hardware, software, and connectivity issues.
  • Systems Administration: Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).
  • Network & Security Management: Implement IT security best practices to protect sensitive data. Perform regular audits of access controls, patches, and updates.
  • Process Improvement & Global Collaboration: Suggest and implement improvements in IT processes and workflows. Collaborate with engineering and operations teams to support remote deployments and field devices when needed.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • 3+ years of IT support, systems administration, or similar experience.
  • Strong knowledge of Windows, macOS, and Linux environments.
  • Experience with Google Workspace / Office 365 administration.
  • Familiarity with VPNs, firewalls, endpoint protection, and security best practices.

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