Customer Support Associate

4 weeks ago


Chennai, Tamil Nadu, India CapTalent HR Full time
Job Overview

We are seeking highly skilled and experienced Customer Support Executives to join our team at CapTalent HR. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.

This role is ideal for individuals who possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and demonstrations as needed.
  • Analyze customer feedback and concerns to identify areas for improvement.
Requirements

To succeed in this role, you must have:

  • A minimum of 1-3 years of experience in a BPO voice process or similar field.
  • Excellent organizational and leadership skills.
  • Outstanding communication and interpersonal abilities.
  • Strong knowledge of MS Office and information systems.
  • Collaborative and adaptable with a strong focus on results.
Salary and Benefits

The successful candidate can expect a competitive salary of ₹15,000 - ₹23,000 per month, depending on experience and qualifications. In addition to a market-leading compensation package, we offer a range of benefits including career development opportunities and recognition programs.

What We Offer

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment.
  • Regular performance evaluations and growth opportunities.
  • Recognition and rewards for outstanding performance.

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, please submit your application today



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