Senior Hotel Operations Executive

23 hours ago


Salem, Tamil Nadu, India beBeeManager Full time ₹ 9,00,000 - ₹ 12,00,000
Hotel Manager Position Overview

The successful candidate for this role will be responsible for overseeing the management of a hotel or hostel with a focus on providing exceptional customer service and ensuring seamless operations. The position requires a high level of organizational and communication skills, as well as the ability to lead and motivate staff.

Key Responsibilities:

  1. Supervise front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc.
  2. Manage operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc.
  3. Handle and resolve escalations and grievances in a timely manner.
  4. Manage P&L and cost-effectiveness while ensuring high service quality.
  5. Motivate, mentor and align staffs to meet business objectives.
  6. Liaise with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensure a cordial relationship.
  7. Coordinate with other departments within the company to help resolve issues.

Requirements:

  • Hospitality graduate/post-graduate or diploma in hospitality.
  • Minimum 5 years of experience in a hotel, hostel, guest house, etc.
  • Extensive operational knowledge of hotel operations.
  • Outstanding communication, interpersonal & time-management skills.
  • Flexibility to relocate anywhere in southern India.
  • High attention to detail.


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