Support Operations Coordinator

1 month ago


Chennai, Tamil Nadu, India MTAB Technology Center P Ltd Full time
Job Title: Support Operations Coordinator

About the Role:

We are seeking a highly motivated and organized Support Operations Coordinator to join our team at MTAB Technology Center P Ltd. As a Support Operations Coordinator, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

* Answering customer inquiries in a timely and professional manner
* Providing detailed information to customers and following up with them for any further information
* Identifying patterns where problems reoccur and addressing them with the team
* Exhibiting patience in order to appease the most difficult clients
* Solving problems creatively when easy solutions are not available

Requirements:

* Bachelor's degree in Business Administration or a related field
* Exceptional verbal and written communication skills
* Phenomenal conflict resolution skills
* Outstanding interpersonal and negotiation skills
* Good problem-solving skills
* Need adequate resources (Laptop/desktop with stable Wi-Fi connection)

About Abhyaz:

Abhyaz is a leading talent management and internship platform that offers internships across 150+ job roles, encompassing both engineering fields and non-engineering disciplines like data science, marketing, HR, finance, and operations. With over 100,000 applicants and more than 3,000 remote interns, Abhyaz boasts an impressive 80% placement rate, highlighting its effectiveness in preparing interns for the job market.

Benefits:

* Learn On-Demand SaaS Tools: Gain hands-on experience with industry-standard tools like Moodle and Zoho One, enhancing your tech skills
* Out-of-the-Box Work: Engage in innovative projects that go beyond your primary job role, broadening your skillset
* Remote Opportunities: Enjoy the flexibility of working from anywhere, making it convenient to balance other commitments
* Diverse Project Experience: Work on internal projects as well as real client assignments, providing a well-rounded professional experience
* Online Portfolio Building: Develop a strong online portfolio showcasing your work, which can be invaluable for future job applications
* Flexible Timing: Benefit from flexible working hours, allowing you to manage your time effectively and maintain a healthy work-life balance

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