IT Operations Service Delivery Professional

Job Title: Service Delivery ProfessionalKey Responsibilities:Manage personalized service requests of customers, ensuring timely delivery and adherence to targets.Maintain strict compliance with regulatory requirements for customer segments.Collaborate with internal teams for execution of service requests, driving efficient service delivery.Analyze and...

Associate Service Manager Job OpportunityWe are seeking a skilled and experienced Associate Service Manager to join our team. This role involves managing a team of Service Managers, overseeing the delivery of quality service to clients, and ensuring customer requests are attended to and resolved within specified timelines.The ideal candidate will have a...

Key Leadership Role: Service Delivery HeadJob Summary:Lead and manage IT Infrastructure service delivery operations across India, overseeing service towers such as NOC, SOC, Data Center, Cloud Operations, and End User Computing. Ensure client satisfaction, operational efficiency, SLA compliance, and continuous performance improvement at PAN India...

Job TitleExperienced ServiceNow professional required for large-scale HR service delivery.Key Responsibilities:Configure and implement HRSD modules, including Case Management, Knowledge, Lifecycle Events, and Employee Center.Design and develop Scoped Applications, Script Includes, Business Rules, and REST/SOAP integrations using ServiceNow Studio and Flow...

Senior Associate Managed Services Operations Specialist Job DescriptionWe are seeking a skilled Senior Associate to join our team in Managed Services Operations. This role involves working closely with internal service delivery teams to support planning, coordination, and monitoring of operational activities and processes.The Senior Associate will be...

Job Title: Service Delivery Operations ManagerAs a dynamic and strategic leader, you will oversee end-to-end service operations across the country, ensuring exceptional customer experience and operational efficiency while driving profitability and long-term growth in service revenues.This role sits at the intersection of customer experience, operational...

Job Title: Service Delivery ManagerLocation: MumbaiExperience: 10-12 yearsThe Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings, capacity planning and...

Job Title: Service Delivery SpecialistAbout the Role:We are seeking a highly skilled and experienced Service Delivery Specialist to join our team. As a key member of our operations, you will be responsible for ensuring timely, accurate and profitable delivery of shipments to customers.Key Responsibilities:Operational Efficiency:Ensure adherence to...

Job Title: Delivery Operations ManagerWe are seeking a talented professional to lead our delivery operations team.The ideal candidate will have strong leadership skills and be able to manage multiple priorities simultaneously.Key Responsibilities:Develop and execute delivery strategies to meet customer expectations.Manage and motivate a team of delivery...

Job Title:SERVICE DELIVERY COORDINATORJob Description:The Service Delivery Coordinator plays a critical role in ensuring the timely and accurate execution of delivery operations. This includes order fulfillment, customer satisfaction, and operational efficiency.Required Skills and Qualifications:Strategic planning to optimize same-day delivery...