
Chief Administrative Officer
2 weeks ago
The Senior Operations Manager will oversee the day-to-day activities within our department, ensuring timely communication with clients, high-quality review of work, team discipline, and knowledge transfer. The role demands strong leadership skills to mentor project managers, manage client expectations, and drive operational efficiency while fostering a culture of continuous learning.
- Ensure daily client communication on project status and timely reporting.
- Review team outputs (workings, audit reports, and certifications) and maintain structured review documentation.
- Track and consolidate daily work submissions from project managers.
- Facilitate learning initiatives and conduct knowledge-sharing sessions.
- Conduct daily team huddles and periodic meetings with senior management.
- Cascade training received from senior management to project managers.
- Guide team members to achieve performance benchmarks and maximize their output.
- Maintain discipline and professional conduct at client premises.
- Prepare and present project observations to senior management monthly.
- Identify and groom potential leaders across different projects.
- Create internal project backups regularly to ensure smooth handovers.
Required Skills:
Technical Skills:
- Strong understanding of audit & assurance standards and processes.
- Expertise in reviewing and analyzing audit work papers.
- Knowledge of MIS reporting, compliance requirements, and documentation.
- Proficiency in MS Office tools (Excel, PowerPoint, Word).
Soft Skills:
- Leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Analytical thinking and problem-solving.
- Time management and ability to prioritize tasks.
- Mentoring and coaching capability to develop future leaders.
- Discipline, integrity, and client-focused mindset.
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