Sales Operations Business Quoting Specialist

We are seeking a highly skilled Sales Operations Business Quoting Specialist to join our team. As a key member of our Global Sales Operations team, you will be responsible for driving end-to-end process improvements in our quote-to-cash processes.

The ideal candidate will have a strong understanding of Salesforce and CPQ platforms, including their capabilities, limitations, and integration best practices. They will also have hands-on experience in managing and optimizing quote-to-cash processes, with a proven track record of driving process improvements.

This is a highly visible techno-functional project supporting our CPQ process for all transaction types. The individual will be responsible for identifying and implementing process improvements in the Quote-to-Cash domain. Previous hands-on experience in Salesforce CPQ and Lightning will be key to success in this role.

• Work closely with the Sales and Renewals teams to identify, recommend, implement, and support the sales and quoting process.
• Work closely with internal stakeholders to scope the requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps, and the Customer Success team
• Responsible for building and demonstrating CPQ prototypes in Salesforce.
• Act as a single point of contact for the business regarding all Salesforce CPQ related processes.
• Responsible for Architecture and implementing Product Configuration, Product Attribute-Based Dynamic Pricing, and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables.
• Working with product managers contributing to future enhancements which involves building complex bundle structures with Dynamic Pricing which will help in Customer satisfaction.
• Will be responsible for CPQ architecture for optimized performance from Quote creation to the Order fulfillment process.

• 5+ years of hands-on experience in managing and optimizing quote-to-cash processes, with proven expertise in driving end-to-end process improvements.
• Strong understanding of Salesforce and CPQ platforms, including their capabilities, limitations, and integration best practices.
• In-depth knowledge of product configuration rules, pricing rules, discount structures, and approval workflows, with experience implementing scalable governance models.
• Demonstrated expertise in contract lifecycle management and subscription management processes, including renewals, amendments, and billing alignment.
• Solid background in regression testing, User Acceptance Testing (UAT), and system integration testing, ensuring system stability and seamless cross-platform functionality.
• Experience in developing process documentation, training materials, and enablement content to support business users and drive adoption.
• Proficiency in industry-standard tools such as JIRA, ServiceNow, Salesforce, and Logik, with the ability to support both functional and technical troubleshooting.
• Strong collaboration skills with the ability to work cross-functionally across Sales Ops, Finance, IT, and Business stakeholders.
• Ability to analyze business requirements, translate them into technical solutions, and drive continuous process improvements.

We are a leading cybersecurity company that provides innovative solutions to protect digital transactions. Our Sales Operations Team members support our sales account managers and systems engineers to assist in large organization's migrations to more cybersecurity. We work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world.

We believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships.