Lead Custom Products Specialist

23 hours ago

Vellore, Tamil Nadu, India beBeeMerchandiser Full time ₹ 9,00,000 - ₹ 12,00,000
Custom Merchandising Manager

About our organization:

We specialize in hand-knotted rugs and home furnishings, with a focus on artisan empowerment, sustainability, and global design thinking.

This is an exciting opportunity to manage and lead the custom order lifecycle, from client brief to delivery. We are looking for a passionate and detail-driven individual to coordinate closely with designers, production teams, artisans, and clients to deliver high-end, customized products that meet aesthetic, technical, and delivery specifications.

Key Responsibilities:

  • Manage end-to-end execution of custom and bespoke rug orders, including design interpretation, sampling, costing, production timelines, and final delivery.
  • Coordinate with clients, designers, and internal design teams to understand specifications, material preferences, color palettes, and technical requirements.
  • Translate client briefs into actionable production plans by working closely with weaving clusters, dyeing units, and artisans.
  • Develop and maintain custom order trackers, T&A (Time & Action) calendars, and internal coordination sheets to ensure timely delivery.
  • Conduct feasibility analysis for custom requirements (e.g., technique, size, color limitations, material selection).
  • Ensure strict adherence to quality and compliance standards for all custom products.
  • Support costing and pricing strategies, balancing product value with profitability.
  • Work closely with the sales, marketing, and export teams to provide updates, sample approvals, and production status.
  • Provide post-delivery feedback and continuous improvement insights for process optimization.

Required Skills & Qualifications:

  • Bachelor's degree in Fashion Technology from NIFT (mandatory)
  • 4–5 years of relevant experience in merchandising, preferably in home furnishings, textiles, or bespoke fashion/luxury sector
  • Strong knowledge of textile techniques, materials, dyeing processes, and hand-crafted production methods
  • Excellent understanding of custom order workflows – from client brief to production to delivery
  • Strong communication and coordination skills with fluency in both English and Hindi
  • Proficiency in MS Excel, Adobe Illustrator/Photoshop, and PLM or order management systems
  • Eye for detail, strong problem-solving skills, and a customer-first mindset
  • Ability to work independently and manage multiple projects simultaneously

Preferred Attributes:

  • Exposure to global clients or export markets
  • Experience working with artisan-based production or luxury/customized product environments
  • Interest in sustainable and ethical production processes

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