Customer Invoice Specialist
3 days ago
We are seeking a highly skilled and experienced professional to join our team as a Financial Operations Specialist. In this role, you will play a critical part in ensuring the smooth operation of our financial processes, focusing on invoicing and customer payment management.
Key Responsibilities:- Prepare and issue invoices to customers
- Meet invoice delivery timelines
- Enter invoices into customer invoicing websites
- Submit invoices by electronic data interchange
- Understand key areas of invoicing specific to each customer
- Check each field on the invoices before submission
- Ensure all supporting documents and backups are in place and attached to invoices
- Timely update on invoice submission status in Navision
- Maintain invoice submission logs and customer invoicing process files for reference
- Work closely with payroll and invoicing teams to accelerate the invoice submission process
- Send out statements of accounts to customers
- Reconcile self-billed cases with customer-approved timesheets, addressing any mismatches in billing/payment to ensure AR hygiene
- Handle invoice rejections and credit/rebill processing
- Maintain standard operating procedures (SOPs) for complete invoicing processes account-wise, updating them timely
- Contribute to the improvement of invoicing platforms
- Assist credit control in invoicing and collection of payments
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