Senior Technical Specialist

6 days ago

Vadodara, Gujarat, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 25,00,000
Job Overview

This is a challenging role that requires strong technical expertise, excellent communication skills, and a proactive approach to problem-solving. If you are passionate about delivering high-quality solutions and committed to excellence, we encourage you to apply.

Key Responsibilities:

  • Provide MAC device management, user identity, and endpoint protection using JAMF administration.
  • Maintain Security compliance across the Global endpoint estate using JAMF / SCCM / MECM / Azure.
  • Ensure vulnerabilities are patched quickly and compliance levels are maintained.
  • Develop and implement best of breed vulnerability, security, Evergreen upgrade processes.
  • Troubleshoot complex issues related to Windows group policy, MAC policy & security patches.
  • Escalate issues to 3rd party vendors including Microsoft, Apple, Dell, 1E and Devicelock.
  • Work closely with Engineering, Packaging, Senior Technical Management, Product Owners and Project Managers to support technology across the Collaboration stack.
  • Help deliver service improvements without unnecessary investment in new products by working smarter, provision of better tools and better use of existing product set.
  • Act as a Subject Matter Expert for macOS, Windows 10/11 and Evergreen across all EUC platforms (Laptop, PC, VDI).
  • Adhere to Security Policy standards and ensure operational requirements are matched in the delivery of services around standards and engineering.
  • Manage Product enhancement via Agile processes with Product owner.
  • Provide Management reporting of end-to-end services via PowerBI.
  • Ensure the EUC estate meets all Audit requirements.

Requirements:

  • JAMF Administration on JAMF Pro / JAMF Cloud.
  • Microsoft Intune device management and policy configuration.
  • Microsoft Autopilot maintenance and engineering.
  • Enterprise level patching and vulnerability management.
  • Microsoft Endpoint Configuration Manager (System Centre Configuration Manager).
  • Knowledge of build task sequence in SCCM.
  • Enterprise level Group Policy and Active Directory troubleshooting skills.
  • Advanced macOS and Windows 10/11 troubleshooting skills.
  • Browser support and Microsoft Edge enterprise mode configuration.
  • Troubleshooting and optimisation skills in an Enterprise environment.
  • Advanced understanding of Patch Management and Policy creation/implementation.

Benefits:

  • The successful candidate will have extensive technical experience covering the following areas: JAMF Administration, Microsoft Intune, Microsoft Autopilot, Enterprise level patching, Microsoft Endpoint Configuration Manager, and more.
  • The ideal candidate will be responsible for providing MAC device management, user identity, and endpoint protection using JAMF administration.

What We Offer:

  • A challenging role that requires strong technical expertise, excellent communication skills, and a proactive approach to problem-solving.
  • The opportunity to work closely with Engineering, Packaging, Senior Technical Management, Product Owners and Project Managers to support technology across the Collaboration stack.
  • The chance to act as a Subject Matter Expert for macOS, Windows 10/11 and Evergreen across all EUC platforms (Laptop, PC, VDI).
  • Opportunities for professional growth and development in a dynamic and innovative environment.

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