Workforce Capacity Planning Analyst

1 month ago


Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full time

About the Role

We are seeking a highly skilled Workforce Capacity Planning Analyst to join our team at ADCI - HYD 15 SEZ. As a key member of our Capacity Planning team, you will be responsible for generating forecasts, planning capacity for multiple network sites, and managing short-term staffing to meet service levels.

Key Responsibilities

  • Generate forecasts and plan capacity for multiple network sites to ensure optimal staffing levels.
  • Manage short-term staffing to meet service levels and optimize variable costs associated with staffing.
  • Create and maintain accurate associate shift schedules to meet forecast requirements and service levels.
  • Build short- and long-term operational plans to optimize variable costs and improve site redundancy.
  • Monitor actual staffing levels against plan and take corrective actions to flex up or down as required.

Requirements

  • 3+ years of experience in Excel or Tableau, with a strong background in data manipulation, macros, charts, and pivot tables.
  • 2+ years of experience in tax, finance, or a related analytical field.
  • Bachelor's degree in finance, accounting, business, economics, engineering, analytics, mathematics, statistics, or a related technical or quantitative field.
  • Experience defining requirements and using data and metrics to draw business insights.
  • Experience with SQL or ETL.
  • Experience writing complex Excel VBA macros.

Preferred Qualifications

  • Experience working with Tableau.
  • Experience using very large datasets.

About ADCI - HYD 15 SEZ

ADCI - HYD 15 SEZ is a leading company in the retail industry, and we are committed to providing our customers with the best possible shopping experience. We are looking for talented individuals who share our vision and are passionate about delivering exceptional results.



  • Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full time

    Workforce Capacity Planning AnalystWe are seeking a highly skilled Workforce Capacity Planning Analyst to join our team at ADCI - HYD 15 SEZ. As a key member of our organization, you will be responsible for planning and optimizing workforce capacity to meet the needs of our Amazon Go business.Key Responsibilities:Generate forecasts and plans for multiple...


  • Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full time

    About the Role:We are seeking a highly skilled Workforce Capacity Planning Analyst to join our Amazon Go team. The ideal candidate will have a strong background in schedule optimization, analytical problem-solving, and excellent communication skills.Key Responsibilities:Generate forecasts and plan capacity for multiple network sites.Manage short-term...


  • Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full time

    Job DescriptionAt ADCI - HYD 15 SEZ, we are seeking a highly skilled Workforce Capacity Planning Specialist to join our Amazon Go team. In this role, you will play a critical part in optimizing workforce capacity to meet the demands of our growing business.Develop and maintain short-term and long-term workforce capacity plans for multiple network...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleWe are seeking a highly skilled Capacity Planning Analyst to join our team at ADCI HYD 13 SEZ. As a key member of our workforce management team, you will be responsible for analyzing forecasted volume and staffing coverage to ensure service delivery targets are met.Key ResponsibilitiesAnalyze team performance history to determine optimal...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleWe are seeking a highly skilled Capacity Planning Analyst to join our team at ADCI HYD 13 SEZ. As a key member of our Global Planning & Strategy team, you will be responsible for forecasting, capacity planning, and producing planning analytics to support our hiring process.Key ResponsibilitiesAnalyze forecasted volume and staffing coverage to...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleWe are seeking a highly skilled Capacity Planning Analyst to join our team at ADCI HYD 13 SEZ. As a key member of our organization, you will be responsible for analyzing forecasted volume and staffing coverage to ensure service delivery targets are met.Key ResponsibilitiesAnalyze team performance history to determine optimal production and...


  • Hyderabad, Telangana, India ADCI HYD 20 SEZ - H94 Full time

    Job Title: Senior Capacity Planning AnalystAt ADCI HYD 20 SEZ - H94, we are committed to delivering exceptional customer service. To achieve this, we need talented professionals who can help us optimize our capacity planning processes.Description:We are seeking an experienced Senior Capacity Planning Analyst to join our team. The ideal candidate will have a...


  • Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

    About the RoleThe Planning Analyst will play a crucial part in the Amazon Global Workforce Staffing (WFS) Organization, which is critical to bringing on talent to deliver our customer experience around the globe. Our team hires over 1M hourly associates annually and is growing every year; WFS is performing an historic and unprecedented task to bring new...


  • Hyderabad, Telangana, India OrgSpire Inc Full time

    Workforce Planning Analyst OverviewThe Workforce Planning Analyst will play a key role in ensuring that OrgSpire Inc has the right people with the right skills at the right time to meet its goals.Key Responsibilities:Workforce Planning: Analyze and forecast workforce needs, gathering and analyzing information about the current workforce and future...


  • Hyderabad, Telangana, India Amazon Development Centre (India) Private Limited Full time

    About the RoleWe are seeking a highly skilled Capacity Planning PM to join our Amazon Development Centre (India) Private Limited team. As a key member of our Workforce Management Team, you will be responsible for predicting and managing workforce capacity to meet business demands.Key ResponsibilitiesDevelop and maintain accurate demand volume forecasts at...


  • Hyderabad, Telangana, India Amazon Development Centre (India) Private Limited Full time

    About this roleThe Account Health Support Workforce Management Team at Amazon Development Centre (India) Private Limited is seeking a highly skilled Capacity Planning PM to join their team. As Capacity Planning PM, you will be responsible for predicting Sellers' needs, creating innovative self-help tools, and providing solutions to help our partners better...


  • Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full time

    Job DescriptionThe ideal candidate will be responsible for developing and implementing strategic workforce capacity plans to optimize staffing levels, manage quantitative planning, and achieve productivity goals for the Amazon Go network.Key Responsibilities:Generate forecasts and plan capacity for multiple network sitesSuccessfully manage short-term...


  • Hyderabad, Telangana, India ReleasePoint Full time

    Job SummaryThe Senior Workforce Management Analyst at ReleasePoint is responsible for overseeing productivity across the organization. This involves assessing, analyzing, and reporting employee productivity at individual, departmental, and organizational levels. The ideal candidate will determine the best way to utilize employee productivity skills using...


  • Hyderabad, Telangana, India ReleasePoint Full time

    Job DescriptionJob SummaryThe Sr. Workforce Management Analyst plays a critical role in driving productivity at ReleasePoint by analyzing and reporting employee productivity at various levels. They develop and implement strategies to maximize employee skills and provide data-driven insights to support scheduling, time-off requests, and capacity planning.Main...


  • Hyderabad, Telangana, India Evernorth Health Services Full time

    About Evernorth Health ServicesWe are a leading provider of pharmacy, care, and benefits solutions that improve health and increase vitality. Our mission is to innovate and make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.Job Summary:As a Resource Planning Analyst, you will play a critical role in...


  • Hyderabad, Telangana, India Evernorth Health Services Full time

    About Evernorth Health ServicesA division of The Cigna Group, Evernorth Health Services is a leading provider of pharmacy, care, and benefits solutions.Job Title: Resource Planning AnalystAs a key member of our operations team, you will be responsible for monitoring and analyzing call center trends, ensuring efficient distribution of resources and effective...


  • Hyderabad, Telangana, India Evernorth Health Services Full time

    About EvernorthEvernorth Health Services, a division of The Cigna Group, is a leading provider of pharmacy, care, and benefits solutions. Our mission is to improve health and increase vitality for millions of people.Job SummaryWe are seeking a highly skilled Resource Planning Analyst to join our team. As a key member of our Workforce Management team, you...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    About World Wide Capacity PlanningWorld Wide Capacity Planning (WWCP) is a part of Amazon Customer Service Organization responsible for providing world-class human support to Amazon customers. Our team is building industry-leading workforce management products to cater to Amazon's global scale and complex capacity planning needs.What We DoWe build systems...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job Summary:The Registration & Compliance organization at Amazon Dev Center India - Hyderabad is seeking a highly skilled Workforce Planning Manager to join our team. As a key member of our organization, you will be responsible for leading various projects that impact cost, service level agreements, and service experience.Key Responsibilities:Lead projects...


  • Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Job Summary:The Registration & Compliance organization at Amazon Dev Center India - Hyderabad is responsible for protecting the innocent and deterring the 'ill-intentioned' on our marketplace. We are seeking a seasoned leader to join our team as a Workforce Program Manager.Key Responsibilities:Lead various projects for WFM and Ops, impacting cost, SLA, and...