Customer Service Operations Expert

Service Desk SpecialistSeeking a skilled professional to provide technical support, resolve issues efficiently, and deliver exceptional customer experiences.Key Responsibilities:Maintain high efficiency in handling escalated calls from the Level 1 team.Resolve tickets within agreed service level agreements (SLA) of ticket volume and time.Adhere to quality...

Job Title: Financial Services ExpertKey Responsibilities:Configure and support Oracle EBS Financials modules with a focus on Accounts Receivable.Provide in-depth expertise on Oracle EBS Financial modules, specifically AR, GL, and basic OM.Collaborate with cross-functional teams to deliver high-quality solutions that meet customer needs.Complete thorough...

Senior Technical ConsultantThe role of a Senior Technical Consultant involves providing expert technical support to clients, ensuring the smooth operation of software solutions.This includes managing network security and cybersecurity, implementing software solutions in customer environments, and maintaining them for optimal performance.Key responsibilities...

Job OverviewWe're looking for a seasoned Consulting and Operations Leader to drive our consulting and operations functions. As a key member of our team, you'll oversee teams, consult clients, and ensure operational excellence.Act as the lead consultant across service lines: Export Management, GST Compliance, Subsidy Management, MCA Filing, and Corporate...

Job Description:The Customer Service Ambassador is responsible for providing exceptional customer experiences to guests and visitors, ensuring a seamless and welcoming atmosphere.Key Responsibilities:Receive and transfer calls to the relevant person or departmentManage internal and external communications and provide updates on call statusMaintain daily...

Teleperformance is hiring- Subject Matter Expert (SME) Location: Gurgaon Shifts: Rotational Why Join Us?Be the go-to expert for telecom process excellence Work in a dynamic, fast-paced international environment Train & mentor teams to enhance performance Solve complex queries and drive customer satisfaction

Customer Service LiaisonThis role is responsible for delivering exceptional customer experiences and ensuring a positive interaction with our clientele.Key Responsibilities:Guest Interaction: Greet and engage with customers at the cafe, responding to their queries and concerns in a friendly and professional manner.Feedback Management: Collect and analyze...

Job SummaryWe are seeking a seasoned Senior Consultant to lead the design, implementation, and support of customer service solutions aligned with business objectives.Key Responsibilities:Lead end-to-end implementations, upgrades, and support activities for customer service processes.Provide expert guidance on processes such as order management,...

Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.About the Role:The successful candidate will be responsible for providing exceptional customer service via phone, email, and chat. This includes responding to customer inquiries, resolving complaints, and...

Job OverviewWe are seeking a skilled Customer Support Specialist to join our team in providing exceptional support to our customers via multiple channels.Key ResponsibilitiesManage customer inquiries in a prompt, professional, and empathetic manner to ensure high customer satisfaction.Collaborate with sales, technical, and operations teams to resolve...