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3 days ago
As a customer service specialist, you will be responsible for handling large volumes of customer interactions, generating new sales opportunities, and fostering long-term relationships with customers.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Utilize proactive communication to identify and pursue new sales leads
- Collaborate with internal teams to resolve customer issues efficiently
- Develop and maintain strong, mutually beneficial relationships with customers
- Maintain accurate records of customer interactions and account management activities
Required Skills:
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Customer-focused mindset and adaptability
- Ability to multitask, prioritize tasks, and manage time effectively
- Fluency in English (spoken and written)
- Proficiency in Microsoft Office applications
- SAP B1 knowledge is an asset
Benefits:
We offer a dynamic and supportive work environment that encourages growth and development.
Others:
If you are a customer-centric individual with excellent communication skills, we encourage you to apply for this role.
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