Chief Customer Experience Officer

4 days ago


Ellore, Andhra Pradesh, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000
Key Job Responsibilities

The role of Senior Executive involves overseeing the maintenance and updating of customer records.

  • Maintaining accurate records of customer interactions.
  • Handing customer complaints, providing suitable solutions within set timeframes.
  • Evaluating sales agreements, deeds, and other legal documents.
  • Managing customer registration and documentation processes.
  • Utilizing Microsoft Office skills in Excel, Word, and PowerPoint.
  • Adapting to AI-powered tools for enhancing customer experience.
  • Ensuring timely follow-up on outstanding payments.
  • Collaborating with financial institutions for documentation purposes.

In this position, you will also be expected to:

  • Foster relationships with departments such as Accounts, Legal, and Liaisoning.
  • Process customer accounts and file relevant documents.
  • Optimize turnaround times (TAT).
  • Carry out tasks assigned by senior authorities.


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