Customer Service Ambassador
2 weeks ago
Company Overview
At PTC Aviation Academy, we pride ourselves on providing top-notch training to aspiring aviation professionals. Our team of experts has leading airline backgrounds and a passion for delivering exceptional service.
Job Overview
We are seeking a highly skilled and friendly Receptionist to join our team at PTC Aviation Academy. As a Receptionist, you will be the first point of contact for all visitors and clients, creating a positive first impression and providing administrative support to various departments.
Key Responsibilities
- Welcome and greet visitors and clients with a professional attitude
- Manage and maintain a tidy and organized reception area
- Answer and direct phone calls in a timely and courteous manner
- Handle incoming and outgoing mail and deliveries
- Schedule appointments and maintain calendars
- Provide administrative support to various departments
- Assist in managing office supplies and inventory
Requirements
- Previous experience as a receptionist or in a similar customer-facing role
- Excellent communication and interpersonal skills
- Proficient in managing phone systems and handling multi-line phone calls
- Strong organizational and time management skills
- Ability to multitask and prioritize tasks efficiently
- Attention to detail and accuracy
- Proficiency in MS Office (Word, Excel, Outlook)
- Professional appearance and demeanor
- Ability to handle confidential and sensitive information with discretion
Preferred Qualifications
- Knowledge of flight and travel industry
PTC Aviation Academy is an equal opportunities employer and welcomes applications from all qualified candidates.
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