Customer Service Ambassador

3 weeks ago


Chennai, Tamil Nadu, India The AU Tech Full time

The ideal candidate is a proactive problem solver who excels in customer communication. As a key member of The AU Tech team, you will be responsible for delivering exceptional customer experiences.

Key Responsibilities:

  • Effectively communicate with customers via phone, email, and chat to resolve their queries.
  • Provide accurate and timely information about products, pricing, and availability.
  • Collaborate with internal departments to meet customer needs and ensure seamless service delivery.
  • Manage data entry in various platforms with precision and accuracy.

Requirements:

  • A minimum of 1-3 years of relevant work experience in a customer-facing role.
  • Excellent phone etiquette, verbal, written, and interpersonal skills.
  • Ability to multitask, organize, and prioritize work to meet customer expectations.

Language Skills:

Tamil, Telugu, Kannada, Malayalam, and the ability to communicate in other languages.



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