Senior Salesforce Administrator
3 weeks ago
Job Summary
A seasoned Salesforce Administrator is required to join our team at Encora Inc. to support the growth and development of our Salesforce org. As a key member of our team, you will be responsible for designing, implementing, and maintaining our Salesforce infrastructure.
Key Responsibilities:
- Develop and implement Salesforce solutions that meet business requirements
- BUILD new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages
- Automate processes with workflow rules, validation rules, process builder, and flows
- Identify reports and dashboards to measure the impact of build iterations
- Support end-users in real-time with issues relating to Salesforce and supported applications
- Deliver projects through our release management process
- Lead all aspects of 3rd party application use and support
Requirements:
- Salesforce Administrator Experience
- Salesforce.com Advanced Administrator Certification
- Understanding of data structures, data modeling, & database schema
- Experience building with Salesforce Lightning User Interface
- Strong qualitative and quantitative mathematical skills
- Strong business acuity in sales operations and customer success
- Analytical skills to improve quality of iterative builds
- Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization
Bonus Points:
- Experience implementing Salesforce CPQ with Docusign and Billing (e.g. Zuora) integration highly desirable
- Experience with Gainsight strongly preferred
- Experience with Anaplan preferred
- Agile scrum master or product owner training
- Bachelor's degree in computer science, Management Information Systems, Business or the equivalent related experience
Qualifications and Skills:
- Bachelor's degree in computer science or information systems
- Demonstrate experience as an Agile Consultant
- Show a strong expertise in Agile methodologies, frameworks, and practices (e.g., Scrum, Kanban, SAFe)
- Exhibit excellent coaching and mentoring skills, with the aptitude to effectively guide Agile teams and stakeholders
- Excel in facilitation and communication, capable of leading Agile ceremonies and interacting with clients across all levels
Role-specific Requirements:
- Technologies:
About Encora:
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
We are an equal opportunities employer:
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality
Contact us:
We are not accepting any applications or resumes via email or any other communication channel. Please do not contact us for any recruitment-related inquiries. We will get in touch with candidates who meet the required qualifications and skills.
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