Senior Salesforce Administrator

3 weeks ago


Bengaluru, Karnataka, India Encora Inc. Full time

Job Summary


A seasoned Salesforce Administrator is required to join our team at Encora Inc. to support the growth and development of our Salesforce org. As a key member of our team, you will be responsible for designing, implementing, and maintaining our Salesforce infrastructure.


Key Responsibilities:



  • Develop and implement Salesforce solutions that meet business requirements
  • BUILD new features and functionality in our Salesforce Org with custom objects, custom fields, page layouts, and lightning pages
  • Automate processes with workflow rules, validation rules, process builder, and flows
  • Identify reports and dashboards to measure the impact of build iterations
  • Support end-users in real-time with issues relating to Salesforce and supported applications
  • Deliver projects through our release management process
  • Lead all aspects of 3rd party application use and support

Requirements:



  • Salesforce Administrator Experience
  • Salesforce.com Advanced Administrator Certification
  • Understanding of data structures, data modeling, & database schema
  • Experience building with Salesforce Lightning User Interface
  • Strong qualitative and quantitative mathematical skills
  • Strong business acuity in sales operations and customer success
  • Analytical skills to improve quality of iterative builds
  • Demonstrated ability to effectively communicate technical issues and resolve problems at all levels of the organization

Bonus Points:



  • Experience implementing Salesforce CPQ with Docusign and Billing (e.g. Zuora) integration highly desirable
  • Experience with Gainsight strongly preferred
  • Experience with Anaplan preferred
  • Agile scrum master or product owner training
  • Bachelor's degree in computer science, Management Information Systems, Business or the equivalent related experience

Qualifications and Skills:



  • Bachelor's degree in computer science or information systems
  • Demonstrate experience as an Agile Consultant
  • Show a strong expertise in Agile methodologies, frameworks, and practices (e.g., Scrum, Kanban, SAFe)
  • Exhibit excellent coaching and mentoring skills, with the aptitude to effectively guide Agile teams and stakeholders
  • Excel in facilitation and communication, capable of leading Agile ceremonies and interacting with clients across all levels

Role-specific Requirements:



  • Technologies:

About Encora:


Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.


We are an equal opportunities employer:


At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality


Contact us:


We are not accepting any applications or resumes via email or any other communication channel. Please do not contact us for any recruitment-related inquiries. We will get in touch with candidates who meet the required qualifications and skills.



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