Senior Salesforce Administrator

3 days ago


Bengaluru, Karnataka, India Avance Clinical Full time
Role Overview

We are seeking a highly skilled Salesforce Administrator to join our team at Avance Clinical, a Contract Research Organisation. Our company offers specialized services supporting drug development for the pharmaceutical and biotechnology industry.

In this role, you will be responsible for provisioning user accounts, licensing, roles, and permissions across business systems and monitoring usage to ensure we do not exceed license allocations. You will also own the issue management process for business systems, managing support requests from inception to resolution. Additionally, you will develop and maintain new Lightning components and APEX codes, support Sales teams with Sales Cloud setup and management, and identify suitable system enhancements to feed into the tracking and prioritization process.

Key Responsibilities
  1. Provision user accounts, licensing, roles, and permissions across business systems.
  2. Own the issue management process for business systems.
  3. Develop and maintain new Lightning components and APEX codes.
  4. Support Sales teams with Sales Cloud setup and management.
  5. Identify suitable system enhancements.

Requirements
  • 5 years of experience working in Certinia and Salesforce.
  • Certified Salesforce Administrator, PSA System Administrator.
  • Experience working within and building out an Agile system development framework.
  • Prior experience in supporting or leading systems implementations.

About Us
Avance Clinical is a Contract Research Organisation offering specialized services supporting drug development for the pharmaceutical and biotechnology industry. We have a rich history in this area with our founding roots dating back to the 1980s. We value honesty and respect, and we are committed to creating a flexible work environment for our people by supporting them to balance their work commitments and personal needs, both now and into the future.

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