Salesforce Administrator Senior

3 weeks ago


Bengaluru, Karnataka, India InMobi Full time

About the Role

At InMobi, we're seeking an experienced Salesforce Administrator to join our dynamic Sales Technology & Revenue Operations team. This key role will play a crucial part in streamlining our internal systems and processes to make our salesforce more efficient and effective.

Responsibilities

  • Design and develop scalable solutions by leveraging a low-code approach to design, balancing flexibility, simplicity, and scalability.
  • Liaise with stakeholders across the sales organization and ecosystem to understand their evolving needs.
  • Own end-to-end project delivery, including discovery sessions, solution design, build, testing, and deployment.
  • Oversee data migrations and mass updates required as part of solution delivery.
  • Serve as an escalation point for field teams on technical issues related to sales systems, respond to support tickets, and troubleshoot Salesforce errors and bugs as needed.
  • Work with external vendors to escalate issues and monitor resolution.
  • Mentor and lead daily administrative activities of junior team members to design and develop scalable solutions.
  • Assist in training new users and driving the adoption of Salesforce and integrated tools.
  • Act as a consultant to the business, identifying opportunities and proposing effective solutions.
  • Manage integrations and implement new tools for our go-to-market teams.

Requirements

  • Minimum of 6 years' experience as a Salesforce Administrator supporting a sales organization in a large Salesforce org.
  • Salesforce Admin, Advanced Admin, and/or Platform App Builder Certifications are preferred.
  • Prior experience working in Sales Operations, Business Analysis, or Business Systems teams in a tech company is preferred.
  • Knowledge of sales business processes, including pipeline generation, deal qualification, forecasting, and territory management.
  • Prior experience with Sales Productivity tools, such as Outreach.io, Groove, ZoomInfo, Clari, Seismic, Loopio, etc.
  • Knowledge of the Deployment Life Cycle (Build, QA, Staging).
  • APEX/Lightning Development experience.
  • Detail-oriented and process-minded, with excellent communication skills for interacting with stakeholders.
  • Ability to juggle requests of varying urgency and adapt to changing priorities.

About InMobi

InMobi is a global advertising platform that powers our customers' growth by helping them engage their audiences and drive real connections. We're a company that thrives on challenges and seizes every opportunity for growth, guided by our core values of thinking big, being passionate, showing accountability, and taking ownership with freedom.



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