Salesforce Cloud Administrator

2 weeks ago


Bengaluru, Karnataka, India dentsu Full time
Job Title: Salesforce Cloud Administrator

Job Summary:

We are seeking a highly skilled Salesforce Cloud Administrator to join our team. As a Salesforce Cloud Administrator, you will be responsible for managing the daily administration of our Salesforce platform, ensuring seamless user experience, and providing top-notch support to our team.

Key Responsibilities:

Administer the Salesforce implementation to support our global user base
Offer Level 2 support for the Salesforce platform
Provide user training and support for new functionalities launched by our development team
Manage user and license management, including new user setup, roles, profiles, permissions, public groups, and sharing settings
Manage data migrations and data loading requests for Salesforce
Support Salesforce integration with other applications and downstream systems
Troubleshoot and resolve user issues in a timely manner
Stay up-to-date with new Salesforce releases and evaluate new features for implementation
Establish best practices, maintain documentation, and suggest improvements

Requirements:

3+ years of experience as a Salesforce Administrator
Experience working in a large, global organization
Strong analytical, planning, and organizational skills
Certified Salesforce Administrator
Experience with Lightning and Salesforce App development
Experience with creation and management of Flows
Sales Cloud certification is essential

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