
Regional Business Director
2 days ago
The General Manager is a strategic business leader responsible for driving revenue growth, managing performance metrics, and overseeing the success of a region.
- Contribute to business decisions through qualitative inputs and quantitative analysis.
- Develop a strong understanding of design requisites and customer experience to maximize business results.
- Manage a team of professionals on a day-to-day basis, providing guidance and support to ensure successful outcomes.
- Develop an ecosystem for successful Design experience, enhancing the capabilities of internal teams and customers.
- Own quality of Design Closure of Livspace catalogue products and essential home improvement services for the region.
- Drive KPIs such as timely design sign-offs, snag-free designs, sales penetration, C-sat and E-sat.
- Be the voice of the city and customer inside Livspace, providing constant feedback for improvement.
- Bachelor's degree in a relevant field or equivalent experience.
- At least 7-8 years of experience in an interior fit-out business, operating role managing a revenue generating team(s) or selling design products/services through designers.
- Strong attention to detail, excellent written and oral communication skills, and ability to convey business requirements effectively.
- Structured thought process, strong analytical ability, and determination to thrive in a fast-paced startup environment.
- Strong leadership and people management skills with direct team reporting in past roles.
- Personal and professional drive to continuously improve standing of Design and Design experience.
- Deep understanding of interior fit-out industry, processes, market trends, etc.
- Strong leadership: Hire, retain, motivate, and look after a diverse team.
- Tracking and training: Train and actively coach the team on the job. Track strong and weak performance and course correct.
- Customer empathy: appreciate customer problems and be a trustworthy, knowledgeable partner.
- Be a Livspace leader, hungry, humble, and lean.
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