Guest Service Coordinator

6 days ago


Mohali, Punjab, India beBeeHospitality Full time US$ 10,00,000 - US$ 15,00,000
Front Office

The Front Office role is a key position in any hospitality setting, responsible for providing exceptional guest service and ensuring a warm welcome.

 

This role requires an individual with excellent communication skills, a detail-oriented approach, and a passion for delivering outstanding customer experiences.

 

Responsibilities:

  1. Deliver impeccable guest service to ensure a memorable experience for every visitor.
  2. Ensure that all guests receive a warm welcome upon arrival, including checking-in efficiently and addressing their needs promptly.
  3. Proactively resolve any issues or concerns that may arise during a guest’s stay.
  4. Work collaboratively with other departments to provide seamless service and support to our guests.
  5. Develop strong relationships with regular guests to ensure they feel valued and appreciated.
  6. Maintain accurate records of guest interactions, preferences, and feedback to inform future service improvements.
  7. Contribute to the continuous improvement of our services by sharing insights and ideas on how to enhance the overall guest experience.

 

Our ideal candidate will possess a combination of technical skills, business acumen, and personal qualities that align with our values. If you are passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.”],



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