Steward (Food & Beverage Service)

16 hours ago


Mohali, Punjab, India fur ball story Full time ₹ 96,000 - ₹ 2,40,000 per year

Position Summary

The Steward is responsible for providing courteous, efficient, and professional service to guests. This role includes greeting customers, taking orders, serving food & beverages, ensuring table management, and maintaining high standards of cleanliness and customer satisfaction.

Key Responsibilities

  • Greet and welcome guests with professionalism and courtesy.
  • Take accurate food & beverage orders and relay them to the kitchen/bar.
  • Serve food and drinks promptly and efficiently.
  • Ensure correct presentation and temperature of food before serving.
  • Manage table setups, clear tables, and reset them for the next guests.
  • Maintain cleanliness and hygiene in the dining area.
  • Upsell and recommend menu items, specials, and promotions to increase sales.
  • Ensure customer needs are met and handle requests efficiently.
  • Process customer bills, handle cash/card payments, and provide receipts.
  • Address guest complaints politely and escalate to supervisors when needed.
  • Follow grooming standards, uniform policy, and service protocols.
  • Coordinate with kitchen and service staff to ensure smooth operations.

Skills & Competencies

  • Good communication and interpersonal skills.
  • Basic knowledge of food & beverages.
  • Customer service-oriented with a positive attitude.
  • Ability to multitask and work in fast-paced environments.
  • Attention to detail and commitment to cleanliness.
  • Team player with problem-solving abilities.

Qualification & Experience

  • Minimum 10th/12th pass (Hospitality diploma preferred).
  • 1-4 years of experience in restaurants/hotels (freshers may be considered).
  • Knowledge of POS systems & billing will be an advantage

Job Type: Full-time

Pay: ₹8, ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person



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