Food and Beverage Team Leader
3 days ago
Job Responsibilty:
- Supervise and guide the F&B team:This includes ensuring all team members understand their roles and responsibilities, and providing support and direction as needed.
- Delegate tasks effectively:Distribute responsibilities among team members to ensure work is efficiently managed and completed.
- Motivate and coach team members:Foster a positive work environment and encourage team members to perform at their best.
- Address customer issues promptly:Handle guest inquiries and complaints in a professional and efficient manner, ensuring guest satisfaction.
Training and Staff Management:
- Train new staff:Provide comprehensive training on all aspects of F&B operations, including service standards, food and beverage knowledge, and safety protocols.
- Monitor staff performance:Assess individual and team performance, provide feedback, and address any performance issues.
- Assist in hiring and scheduling:Participate in the hiring process and assist with scheduling to ensure adequate staffing levels.
Operational and Financial Management:
- Ensure smooth and efficient service:Oversee all aspects of F&B operations, from table setting and service to order taking and food preparation.
- Optimize service efficiency:Implement strategies to improve service speed and minimize waste.
- Adhere to health and safety regulations:Ensure all staff follow safety protocols and maintain a clean and hygienic environment.
- Monitor revenues and expenses:Track sales figures, manage costs, and implement strategies to increase profitability.
Customer Service:
- Greet and welcome guests: Create a warm and inviting atmosphere for all guests.
- Assist with menu selections: Provide recommendations and answer questions about menu items.
- Take orders and manage payments: Ensure all orders are accurately taken and payments are processed efficiently.
- Handle customer feedback: Address guest inquiries and complaints in a professional and efficient manner.
Job Types: Full-time, Permanent
Pay: ₹11, ₹20,000.00 per month
Benefits:
- Food provided
- Provident Fund
Experience:
- Food And Beverage: 3 years (Required)
Location:
- Mohali, Punjab (Required)
Work Location: In person
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