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Front Desk Representative
2 weeks ago
Location: Alexandria, MN
Job Type: Full-time
Start Date: Immediate
About the Role
We are looking for a friendly, professional, and service-oriented
Front Desk Agent
to be the first point of contact for our guests. This is an exciting opportunity to join a growing hospitality team in the U.S.
Responsibilities
- Greet and welcome guests with warmth and professionalism.
- Manage check-in, check-out, and reservation processes.
- Respond to guest inquiries via phone, email, and in person.
- Provide information about hotel facilities, services, and local attractions.
- Handle guest concerns, requests, and complaints promptly.
- Coordinate with housekeeping and other departments for seamless guest service.
- Process payments accurately and maintain financial records.
- Maintain a clean, organized, and welcoming front desk area.
Qualifications
- Previous experience in hospitality or customer service is a plus.
- Strong communication and interpersonal skills.
- Ability to multitask and stay composed under pressure.
- Detail-oriented with strong organizational skills.
- Flexibility to work different shifts, weekends, and holidays.
- Proficiency in hotel management systems preferred.
What We Offer
- Competitive salary and benefits.
- Opportunities for career growth in hospitality.
- A professional and supportive work environment.
- Immediate start available.
How to Apply
- Click
"Apply"
on LinkedIn to submit your application directly.
