Customer Support Team Lead

About This RoleThe Senior Team Lead - Customer Support Operations will be responsible for leading, coaching and performance managing a team of customer support advisors and senior customer support advisors.Key ResponsibilitiesOverall accountability and responsibility for the team's performance.Responsible for direct leadership, supervision, development and...

About the RoleAs a key member of the Ivy Comptech team, we are seeking an exceptional leader to drive our customer support operations. This exciting opportunity offers a unique chance to make a significant impact on our business success.Job Description:Our ideal candidate will be responsible for leading and managing a team of Customer Support Advisors and...

About the RoleAs a Technical Support Team Lead at Blackbaud India, you will play a pivotal role in leading a high-performing team of Support agents. Your primary responsibility will be to drive quarterly performance evaluations, bi-annual career discussions, and career development discussions. You will also be responsible for addressing performance gaps...

Job DescriptionWe are seeking a highly skilled Customer Support Executive to join our team at Snaphunt. This role offers a unique blend of learning opportunities, technical skills, and customer interaction.The RoleWe require you to respond to customer queries in a timely and accurate manner through various communication channels.Identify customer needs and...

About myPaisaa">We are a rapidly expanding financial services company that combines innovation with exceptional customer satisfaction. Our mission is to provide unparalleled service, driving growth and success for our customers and team members alike.">Job Summary:">As a Customer Support Executive at myPaisaa, you will be the voice of our brand, delivering...

We are seeking a Technical Support Team Lead to join our team in India. In this role, you will be responsible for leading a team of technical support engineers and providing guidance on complex technical issues.The ideal candidate will have at least 5 years of experience in a similar role, with a minimum of 3 years of experience in an international...

Join Firstsource, a leading provider of customized Business Process Management (BPM) services, as a Senior Customer Service Team Lead. As part of our esteemed team, you will be responsible for overseeing a team of customer service associates and driving exceptional results.About UsWe are a trusted partner to over 100 leading brands across the US, UK, India,...

About MCOMCO provides compliance management software that enables companies to reduce their risk of misconduct. As a leading conduct risk platform for capital markets firms, our powerful technology empowers compliance professionals to proactively manage regulated activities.With a unified suite or à la carte solutions, clients can be up and running quickly...

At Firstsource, we are seeking an exceptional Customer Service Team Lead to join our team in Hyderabad. This is a fantastic opportunity to take your career to the next level and make a meaningful impact on our clients' success.About UsWe are a leading provider of customized Business Process Management (BPM) services, trusted by 100+ leading brands worldwide....

Company OverviewSolugenix, a pioneer in IT services, has a rich history of providing comprehensive technology solutions for over five decades.We partner with global corporations across various industries, delivering business service solutions and dedicated support centers. Our expertise is built on partnerships with notable brands like McDonald's, Microsoft,...

Firstsource, a reputable company in the RP Sanjiv Goenka Group, offers an exciting opportunity as a Customer Service Team Lead. The role involves leading a team of customer service associates and ensuring they meet performance targets.As a key member of our team, you will be responsible for achieving all Key Performance Indicators (KPIs) and Service Level...

Company OverviewWe are a leading provider of customized Business Process Management (BPM) services. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across various industries.Our Clientele includes Fortune 500 & FTSE 100 companies, with operations in the US, UK, India, and Philippines.To learn more about our company...

We are seeking an experienced Customer Service Team Lead to join our team at GalaxEons in Hyderabad, India.As a key member of our customer service team, you will be responsible for managing the help desk teams and evaluating performance against established Key Performance Indicators (KPIs).You will ensure timely and accurate customer service on a daily...

About UsFirstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, UK, India, and Philippines.Job DescriptionWe are seeking an experienced Customer Service Team Lead to join our team in Hyderabad. The successful candidate will...

Job OverviewWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team in Hyderabad. As a key member of our operations team, you will be responsible for leading a team of customer service associates and ensuring that they meet the highest standards of quality and performance.

About the RoleAs a Customer Service Team Lead with Firstsource, you will be responsible for leading a team of customer service associates and driving their performance to achieve excellent customer satisfaction and quality standards.Key ResponsibilitiesLead a team of 12-20 customer service associates and motivate them to achieve team SLA goalsAchieve all...

About the Role:We are seeking an experienced Technical Operations Manager to lead our AWS Support team in India. This is a unique opportunity to join a dynamic and inclusive organization that values diversity, equity, and inclusion.Job Summary:The successful candidate will be responsible for managing a team of 15-20 Support Engineers, providing world-class...

At Coinbase, our mission is to revolutionize the future of finance and Web3 for users worldwide. We're a group of hardworking professionals who thrive in a fast-paced environment, where we default to trust, embrace feedback, and continuously improve ourselves.We're looking for talented individuals who will excel in our Customer Support team, led by a...

Job Summary:We are seeking a results-driven Sales Team Lead to spearhead our sales efforts in Hyderabad. As a key member of our team, you will be responsible for driving revenue growth, expanding our customer base, and leading a high-performing sales team.About the Role:This is a challenging opportunity for an experienced sales professional to take their...

Job OverviewFirstsource, a leading provider of customized Business Process Management (BPM) services, is seeking an experienced Customer Service Team Lead to join our team in Hyderabad. As a key member of our organization, you will be responsible for leading a team of customer service associates and ensuring the delivery of exceptional customer experiences.