Digital Expert Support Director

1 day ago


Pune, Maharashtra, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
About the Role

This senior leadership position focuses on ensuring the robustness and scalability of AI-powered systems across key domains.

The successful candidate will be responsible for driving operational excellence, shaping support standards for AI-driven enterprise systems, and collaborating with cross-functional squads to ensure seamless performance in production environments.

  • Accountable for post-deployment support and performance assurance of digital expert systems.
  • Operates at L3+ support level, enabling L1/L2 teams through proactive observability, automation, and runbook design.
  • Leads stability engineering squads, AI support specialists, and DevOps collaborators across multiple business units.

Responsibilities


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