
Senior Business Development Leader
23 hours ago
About MetaMorph:
MetaMorph is a 360° HR Advisory firm dedicated to helping startups scale, evolve and grow.
Job Overview:
The Head of Retail Operations will drive performance, profitability, and growth in retail business. Key responsibilities include leading franchise operations, identifying new store locations, ensuring operational excellence, and building a high-performing retail team.
Key Responsibilities:
- Franchise & Store Expansion
- Identify and evaluate potential properties for new stores
- Manage franchise operations, ensuring brand standards
- Negotiate property lease agreements and franchise contracts
- Retail Operations Management
- Oversee day-to-day retail operations across all stores
- Implement operational policies, SOPs, and compliance standards
- Monitor store performance, sales, and profitability
- Team Leadership
- Lead, mentor, and manage regional/store managers and retail teams
- Drive training and development programs
- Foster a customer-centric culture across retail outlets
- Market Analysis & Strategy
- Conduct market research to identify new business opportunities and trends
- Develop and execute retail expansion strategies
- Monitor competitor activities and suggest innovative solutions
- Financial & Performance Management
- Drive revenue growth, cost optimization, and profitability
- Set performance benchmarks and review KPIs
- Prepare and present business performance reports to management
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