
Relationships Professional
2 days ago
We are seeking a skilled Customer Relationship professional to join our team based in India.
This exciting role will involve conducting demo calls with prospective students, building trust and providing guidance on program details, enrollment process and next steps.
Key responsibilities include:
- Conducting demo calls with prospective students for our certification programs.
- Building trust and providing guidance on program details, enrollment process and next steps.
- Answering student inquiries and ensuring a positive onboarding experience.
- Maintaining ongoing communication with students to support engagement and satisfaction.
- Collaborating with the sales and support team to meet enrollment targets.
- Preparing reports and providing feedback on student interactions.
Our ideal candidate will possess:
- A Bachelor's degree in Business, Communications or a related field.
- 1–3 years of experience in customer relations, inside sales or student support.
- Prior experience working with U.S.-based customers or in international markets is a plus.
- Excellent English communication skills (written and spoken).
- Confident, professional and fluent in conducting virtual presentations.
- Strong interpersonal skills and ability to connect with students.
In return, we offer:
- A remote role based in India.
- A competitive base salary.
- A performance-based sales bonus.
- The opportunity to grow with a global EdTech company.
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