Customer Relationship Ambassador

3 days ago


Aligarh, Uttar Pradesh, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000
Customer Service Representative Job Overview

We are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative.

This role is ideal for individuals who enjoy building strong relationships with customers, resolving issues efficiently, and promoting digital solutions to enhance the overall service experience.

  • The successful candidate will provide first-line support to customers, responding to their inquiries and concerns in a timely and empathetic manner.

Key Responsibilities:

  • Manage customer orders, queries, and complaints, ensuring efficient and accurate resolution.
  • Promote and sell Coats products and services, identifying opportunities to increase sales and grow existing customer relationships.
  • Support customers in using digital tools and troubleshoot any technical issues they may encounter.

Requirements:

  • Fresh graduates or previous experience in customer service is preferred.
  • Excellent communication, collaboration, and interpersonal skills are essential.
  • Ability to work effectively in a fast-paced environment and meet deadlines.

What We Offer:

  • A dynamic and supportive work environment that fosters growth and development.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A competitive compensation package and benefits program.

How to Apply:

If you are a motivated and customer-centric individual looking for a challenging and rewarding role, please submit your application today.



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