CX Transformation Lead

Job Title: Digital Transformation Specialist We are seeking an experienced digital transformation specialist to lead the implementation of innovative digital strategies within our call center operations. This role will require the development and execution of comprehensive digital plans, leveraging technology and data analytics to drive customer engagement...

Job Title: Experience ArchitectOverviewWe are seeking a seasoned Experience Architect with deep expertise in CX UI/UX capabilities, Genesys Cloud, and AWS Connect.Key ResponsibilitiesOptimize customer journeys through innovative UI/UX solutions and process improvements.Map, analyse, and improve customer journeys using insights and data.Technical...

Key Roles and ResponsibilitiesThe primary objective of this position is to design user-centric experiences that drive adoption and simplify complex data insights. The ideal candidate will have a proven track record of developing innovative solutions using generative AI and advanced data analytics.Key Responsibilities:Design seamless user experiences that...

Job Title: SAP FICO Transformation LeadWe are seeking a seasoned SAP FICO professional to spearhead finance transformation initiatives within our organization.Job Description:Lead end-to-end SAP FICO implementations and rollouts, ensuring business alignment through strategic thinking and project leadership.Collaborate with the FICO team on developing support...

AI Transformation ExpertAbout the Role:We seek an exceptional AI transformation expert to lead our 'unBPO' strategy and drive measurable business outcomes through pragmatic, scalable AI adoption. Our AI practice is at the forefront of delivering tangible P&L impact, EBITDA growth, and enterprise value creation.Translate AI opportunities into hard financial...

Transformative IT ExpertiseWe are a cutting-edge digital transformation firm that specializes in cloud services and AI/ML application development.Essential Skills & QualificationsCloud ArchitectureMachine LearningFull-Stack DevelopmentBenefits & Growth OpportunitiesOur innovative work environment offers continuous learning opportunities, career advancement,...

Job Title This role involves leading the planning, execution, and management of testing strategies across various projects. You will be responsible for defining test plans, overseeing execution, and ensuring compliance with project timelines, budgets, and industry standards.Key Responsibilities:Develop and manage comprehensive testing strategies for...

Cloud Transformation LeadAs a pivotal cloud transformation leader, you will drive the modernization of our cloud infrastructure and end user technology adoption. This role focuses on Cloud Modernization, Cloud Architecture, and End User Deployment.Key Responsibilities:Lead the modernization of cloud-based financial portfolios to enhance scalability,...

Unlock the Power of Data TransformationWe are seeking a highly skilled Data Transformation Expert to join our team.About the RoleThis is a key position that involves designing, developing, and optimizing data transformation processes using Snowflake. The ideal candidate will utilize SQL scripting to implement complex queries and data transformations while...

Job Opportunity:Lead transformation initiatives for clients in customer service and technology domains.Drive cross-functional projects, manage milestones, and communicate with key stakeholders.Develop strategic plans to analyze feasibility and impact across multiple service lines.Identify opportunities for scaling through emerging technologies.Deliver...