
Chief Technology Officer
3 days ago
IT Head
">Description:This position is responsible for overseeing the IT department and ensuring the smooth operation of all systems. The ideal candidate will have a strong background in technology, excellent communication skills, and the ability to lead a team.
- Assist with upgrading information security protocols to protect against cyber threats.
- Develop risk management plans and work effort documents to ensure compliance with regulatory requirements.
- Utilize technical knowledge and business acumen to design and implement secure solutions that meet customer needs while protecting corporate assets.
- Develop security standards, procedures, and guidelines for multiple platforms.
- Stay up-to-date with emerging computing trends and technologies such as cloud computing.
- Experience with applications and services such as Active Directory, DNS, DHCP, Server and Application Security, Infrastructure Security (Firewalls and VPNs).
- Plan, implement, and monitor changes in infrastructure configurations.
- Install new servers and configure hardware.
- Perform daily backup operations.
- Monitor system security and performance.
- Manage tickets assigned to the queue and process first-in first-out based on priority.
- Work with the team to enhance current technologies to improve client services.
- Communicate regularly with executive management on IT matters.
- Manage IT staff, including hiring, training, guidance, and discipline.
- Develop best practices and written documentation for server maintenance.
- Oversee the provisioning of end-user services.
- Manage the financial aspects of IT development.
- Manage vendor relationships for hardware and software.
Candidate Profile:
- Bachelor's degree in Information Systems, Business, Communications, or related field.
- MBA or equivalent.
- 8-10 years of relevant technical experience in E-commerce background.
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