Front Desk Liaison Officer

1 day ago


Shimoga, Karnataka, India beBeeHospitality Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: Front Office Executive\

As a key member of our hotel team, you will play a vital role in providing exceptional customer service and administrative support at the front desk.

  • \
  • Manage day-to-day operations with precision, handling check-ins/check-outs, billing, phone calls, emails, and inquiries with poise.\
  • Ensure seamless front desk functions by identifying lapses and rectifying them promptly.\
  • Administer front office tasks with efficiency and organization.\
  • Drive continuous improvement through implementation, review, and refinement of processes.\
  • Be adaptable and perform duties as needed in cases of absence or peak workload.\
  • Monitor and oversee all guest services on a daily basis.\
  • Identify VIP arrivals, greet guests as necessary, and ensure a personalized experience.\
  • Provide expert communication skills, drafting professional emails and documents.\
  • Pose a hospitality attitude and aptitude, with excellent verbal and written communication skills.\
  • Exercise thorough organization and supervisory skills.\
  • Demonstrate natural teamwork abilities, patience, negotiation skills, and dispute resolution capabilities.

**Requirements:** We seek candidates with a Graduate/Post-Graduate degree in Hotel Management, coupled with 3-4 years of experience in similar roles in 4/5-star hotels.



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