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Japanese Speaking Technical Support Specialist
2 months ago
SolarEdge is a global leader in high-performance smart energy technology, and we are seeking a Japanese Speaking Technical Service Specialist to join our growing Global Technical Centre.
This role will require Japanese Language Proficiency (JLPT N2/N3) and to work in Japan Standard Time.
As a Japanese Speaking Technical Service Specialist, you will be responsible for providing innovative solutions for Japan international market.
You will answer inbound chats, e-mails, and cases from customers and contractors in a prompt, knowledgeable, and courteous manner.
In addition, you will provide support in the troubleshooting and diagnosis of grid tie solar inverter issues encountered in the installation and start-up products.
What we offer:
- A collaborative environment
- Transportation
- Meals
- A competitive compensation package
